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Third Party Payment and Fraud Policy

1. Purpose

This policy defines how ServerTurk handles payments made by someone other than the service owner, and sets strict verification procedures to prevent fraud and unauthorized transactions.


2. What Is a Third-Party Payment?

A third-party payment occurs when:

  • The payer ≠ the account/service owner

  • A developer instructs someone else to pay

  • Payment sent by a friend/relative

  • Suspicious or unverifiable transfers

  • Conflicting ownership claims

All such payments are considered high-risk.


3. Mandatory Verification for Third-Party Payments

✔ 1. Confirmation from the payer

They must declare:

  • “I made this payment intentionally.”

  • “I sent the money willingly.”

  • “There is no fraud involved.”

✔ 2. Confirmation from the account owner

They must declare:

  • “I know the person who sent the payment.”

  • “The payment was made for my service.”

If these confirmations do not match → service will not be activated.


4. Developer Fraud Cases

Common scenario:

Developer → charges a client → forces someone else to buy a server → disappears.

In such cases:

  • ServerTurk is not a party to disputes

  • “My developer told me to pay like this” is not acceptable

  • Services will not be transferred between conflicting parties

  • Payment sender ≠ service owner is treated as a fraud risk

  • Only the person whose name appears in ServerTurk’s panel is the official customer


5. High-Risk Payment Indicators

  • No relationship between payer & account owner

  • Conflicting statements

  • WhatsApp/Telegram-guided payments

  • Fake or edited receipts

  • Developer-mediated transactions

  • Identity refusal

ServerTurk may:

  • Hold the order

  • Reject the payment

  • Cancel activation

  • Request ID

  • Permanently block the account


6. Refund Policy for Third-Party Payments

Refunds are not provided in the following cases:

  • Developer/client disputes

  • Payer vs. account owner conflicts

  • Payer claims “I was scammed”

  • Service already activated

  • Fraud suspicion

  • Refusal to verify identity

Refunds are at ServerTurk’s discretion.


7. Chargebacks

A chargeback results in:

  • Immediate service termination

  • Permanent data deletion

  • Blacklisting

  • Possible legal action


8. Liability Disclaimer

ServerTurk is not responsible for:

  • Payments made by third parties

  • Developer-related fraud

  • Conflicts between individuals

  • Fake payment confirmations

  • Identity refusal

  • Ownership disputes

These do NOT qualify for refunds or compensation.

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